# Technical Support

Bug report

Please make sure that you are using the latest version of NET Reactor and that you have carefully read this help file.

If your problem is not addressed by documentation, the following information is required to provide support:

- A complete description of your problem.

- .NET Reactor version (which must be the latest version).

- Operating System version.

- .NET Framework version.

- How the error or condition has occurred, including the sequence of actions leading up to the error condition, error messages...etc.

Occasionally support cases require sample files to reproduce the error condition. Please compress related material into .zip, .rar or .tar archives.

Email Support

Email the Eziriz support team at support@eziriz.com.